Getting Help with D2L

Technical Support

Chat

Get D2L and Portal (the rock) support in a one-on-one chat environment.  Chat is available 24 hours, 7 days a week.

Live Chat

Phone

We are available for D2L and Portal (the rock) support via phone 24 hours, 7 days a week. Call the 24 x 7 help desk at:

1.888.800.9198

In-Person

Visit our office at the Lakewood campus for in-person assistance with D2L and helpful tips for being a successful online student.

8:00 a.m. – 5:00 p.m. M-F, Room 1659

303.914.6702

eLearning@rrcc.edu

Technology Training

D2L Student Orientations

The D2L Student Orientation will review accessing Desire2Learn (D2L), finding courses, and using various tools.  Attendees will explore discussions, quizzes, the dropbox, email, content, D2L gradebook and best practices to be successful. The orientation is designed for students who are new to D2L at Red Rocks Community College or students who are in need of a refresher. Check the D2L Student Orientations page to find upcoming on-campus orientation sessions. 

D2L Self-Paced Online Orientation

The D2L Self-Paced Online Orientation includes everything in the on-campus orientation but is completely online and available anytime.  You can watch video tutorials, ask questions, download helpful documentation on using D2L tools, and review resources guides on how to be a successful online student.  To access the online course visit our D2L Self-Paced Online Orientation webpage for directions.

Learning Commons

The Lakewood Learning Commons has walk-in Desire2Learn (D2L) tutoring available for students. 

The walk-in tutoring schedule is available on the Lakewood walk-in tutoring page. The schedule is under “T” for tutoring.