Academic Catalog
Methods of Payment
Pay in person: You can pay by cash, personal check, MasterCard, Visa, Discover Card, or American Express at the Cashier’s Office at the Lakewood campus or online using MasterCard or Visa. The Arvada campus does not accept student tuition and fee payments.
Sign up for the Monthly Installment Payment plan: See Information below or check it out online at www.rrcc.edu/tuition.
If you are sponsored by a third party: If an employer or another agency will be paying your bill, bring a check made payable to RRCC to the Cashier’s Office from the sponsor or a letter stating that the sponsor will pay upon receipt of billing and before grades are released before the tuition due date. Scholarships which have been awarded will be posted to your student account after the census date. Scholarships payable to international students have specific IRS requirements. If you are an international student a portion of your scholarship may be withheld to pay US federal taxes. For more information, visit www.rrcc.edu/tuition/third- party-billing.
Pay by mail: Be sure to list the student S# and full student name on the check or money order. Mail a check or money order to: Red Rocks Community College Cashier’s Office, Box 2 13300 W. 6th Ave. Lakewood, CO 80228-1255.
Pay online: Go to www.rrcc.edu and log in to "The Rock" using your student ID#. Click the Student Finance tab and under Payment Options, choose the "Pay online with a credit card." Only MasterCard and VISA are accepted online. To pay with American Express or Discover, please contact the Cashier's Office at 303-914-6222.
Returned Check Charge/Credit Card Chargeback. The charge for a returned payment (check or credit card) is $25. If your check is returned by your bank, you will be required to pay in cash, by certified funds, or with a credit or debit card, at the Cashier’s Office at the Lakewood Campus.
Monthly Installment Payment Plan
RRCC is happy to offer you a current term, monthly installment, tuition payment plan to assist with your budgeting needs and help you pay your account in full by the end of the term. You must enroll in the plan at the beginning of each semester. Monthly payments may be made using Visa, MasterCard, Discover, American Express, or by automatic withdrawal from a checking or savings account. This payment plan can only be utilized for the CURRENT semester. It cannot be used to pay a past due balance, or a collections balance. There is a $35.00 non-refundable enrollment fee per semester.
Simple steps to enroll:
1. Go to www.rrcc.edu
2. Log into your “the Rock” account
3. Select the Student Finance tab
4. Under Payment Options & Refunds tab select “NBS Payment Plan”
5. Select “Sign up for a Payment Plan”
6. Follow the instructions to get set up
When to set up the Payment Plan:
The sooner you sign up the better! Your total charges will be divided into multiple payments; the number is dependent on when you sign up for the plan. The longer you wait the larger your payments will be and a 25 - 35% down payment will be required. Payment plans that require a down payment will have those payments processed immediately. Be sure to check your account online throughout the term to ensure your payments are correctly posted to your student account. If your financial aid is delayed for any reason, sign up for the payment plan to avoid financial holds, late fees and potential collection action. Any amount your financial aid pays above what you owe, will be refunded.
Understanding Your Student Account
See the Calendar page for important payment, late fee, and hold dates. Unless you are on a payment plan through our third party payment processor, expecting financial aid or a third party sponsor is paying your bill; payment in full is due no later than the due date listed in the calendar regardless of when your class starts. If your balance is not paid in full or arrangements have not been set up by the scheduled due date, you will be subject to late fees and account holds.
Do not wait for a bill in the mail as that is only done as a courtesy. Your current, up to date student account information is available online in the portal 24 hours a day. Log in to "The Rock" using your student ID#. Be sure to activate your student email address and check it regularly. Your student email address is the primary method we will use to communicate with you regarding your student account. Please feel free to email: cashiers.office@rrcc.edu with any questions regarding your account or stop by the Cashier windows at the Lakewood campus.
Late Fees
Accounts that are not paid in full or do not have alternative payment arrangements set up by the due date are subject to monthly late fees. The initial late fee will be $40 and an additional $10 late fee will be charged each month your bill is outstanding. Alternative payment arrangements include: Financial Aid in place, a current term Payment Plan set up, or a voucher for a Third Party Payor turned into the Cashier’s office. If your alternative payment arrangements (Financial aid or Third Party Payor) will not cover your balance in full, then you should pay your portion in full by the due date or set up the payment plan.
Financial Holds
Accounts that are not paid in full or have payment arrangements setup, will have a financial hold added on the date listed in the schedule. A financial hold will prevent you from registering for other classes and keep you from withdrawing or dropping from classes online. If you have a hold you will only be able to drop or withdraw from classes for the current term by sending an email to: admissions@rrcc.edu or going to the admissions counter to complete a form PRIOR to the published deadline. No drops are processed by phone. A hold will also prevent you from receiving an official transcript or receiving your diploma. If you do not drop your course(s) by the scheduled drop date and then choose to withdraw, you will still be responsible for paying the course charges in full. A hold will affect you at RRCC as well as all colleges within the Colorado Community College System (CCCS).
If you have a hold and your account has been turned over for collections, it will take up to two business days for the hold to be removed.
How to avoid late fees and a hold:
Drop for Non-Attendance
Do not assume you have been dropped from a class for non- attendance. You are responsible for dropping a class before the drop/refund date or you may be responsible for full payment. If you do not attend the first day of class, or any class sessions between the start of the course and the drop (census) date of the course, you may be identified as a "no-show" student by the faculty member and potentially dropped from the course. Being dropped as a no-show student can have significant negative consequences for students using financial aid and/or veteran's benefits. Students who are dropped for non-attendance will not be permitted back into the course. You may drop a class online or by emailing admissions@rrcc.edu from your college-issued student email account or by coming in person to the Admissions office. Drops may NOT be made over the phone.
Past Due Accounts
If your account is past due, you may not register for classes at RRCC or any of the colleges in the Colorado Community College System. You will not be issued an official transcript or receive a diploma. Accounts that are not paid in full by the due date listed in the calendar your account will have a financial hold added. If your balance is not paid in full or arrangements have not been set up by the scheduled due date listed in the calendar, your account will be assessed an initial $40 late fee and $10 reoccurring monthly late fees until it is paid in full or sent to collections. At the end of the term, outstanding accounts will be turned over to a collection agency in accordance with Colorado law and you will be required to make payment arrangements with the agency. Collection costs of up to 40% will be added to your account balance and your account may be subject to interest charges at 8% per year in accordance with Colorado law. Your delinquency will be reported to national credit bureaus.
Refund Policy
Refunds of payments made by credit card are first refunded to the original payment credit card when the account is at a credit balance.
All remaining refunds are processed according to the refunding preference you selected on the BankMobile website: https://redrocks.vibeaccount.com.
Through BankMobile, you may select an electronic deposit to your existing checking or savings account or you may choose to set up a new bank account with BankMobile.
You may also choose to receive a paper check in the mail directly from BankMobile, at your address on record with Admissions. Be sure to keep your address up to date by logging into your BankMobile account.
If you do not choose a refunding preference, you will receive your refund via paper check mailed to your address on file with RRCC, approximately 21 days after your batch refund posts to your student account.
For more information about the BankMobile refunding process and your options, check out: www.rrcc.edu/tuition refund-policy.
Your refund will not include Barnes and Noble bookstore charges for items you purchased at the bookstore. Please check with the bookstore regarding any refunds for items purchased there.
The $35 Installment Tuition Payment Plan fee is non-refundable.
Only classes dropped by the course drop/refund date are eligible for refund. If you withdraw from a class, you are still responsible for the charges.
Drops/Withdrawals/Cancelled Classes
Do not assume you will be dropped for missing payment deadlines.
RRCC does not drop for non-payment.
You are responsible for dropping your classes and drop dates vary by class. Please review the schedule to ensure you know the specific date applicable to each course in which you are enrolled.
If you do not drop your class by the date noted in the schedule, you may be responsible for the full cost of the course.
If you withdraw from a course after the drop date, you are responsible for the charges associated with that course.
If a course is cancelled by the college, you are eligible for a 100% refund of the tuition and fees you have paid for that course. Your refund will be issued as per the refund policy.
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