Student Records

IT IS HERE:  Red Rocks Community College has authorized Parchment to manage the ordering, processing, and secure delivery of official student transcripts. Ordering through Parchment provides you with the ease and convenience of ordering transcripts online! As such, the delivery of your transcript will typically be much faster than ordering directly from the Record's Office. Your official transcript is the permanent record of all the courses you have attended at Red Rocks Community College.

Parchment Offers:

  • Secure, online access to request your transcript 24/7.
  • Email notification when transcripts are processed and received.
  • Online tracking ability.
  • The option to request electronic delivery of your transcript.

Click below on each for more information.

Enrollment/Degree Verification

  • Third party: Please use the National Student Clearinghouse to verify student enrollment/degree confirmation.
  • Students:
    • Log into The Rock
    • Click on Student tab
    • Click on National Student Clearinghouse Enrollment Verification in the center column.  This option allows a student to print a certificate of enrollment, view enrollment information, view electronic notification, deferment forms, view a list of your lenders and link to a real-time student loan information detail.


  • You may request that Admissions fill out the form.  Bring a legally issued picture ID (state driver’s license or ID) along with the form to Admissions.
  • Or you may fax the form with a copy of your picture ID to 303.989.6919
  • Make sure you fill out your portion of the form.

FERPA – Privacy Notification

Below is information on Directory Information and release of your personal information. For more detailed information regarding FERPA (the Family Educational Right and Privacy Act of 1974) related to student, parent and staff/faculty, you may go to the Federal Government's website.

  • If you do not want the college to release directory information about you without your specific consent, sign a directory restriction form in Student Records or print out here. Your directory restriction for non-disclosure will remain in effect until you cancel the request.
  • If you would like to give permission to a family member or another third party access to your information, you can download and complete the FERPA (permission to release educational records) form.

This form can be completed in two ways:

  • The student can sign the form in person in front of a Student Record or Admission RRCC staff member.
  • The student can have the form notarized by a notary public and the original returned to Admissions or Student Records.

You may also find information in the Red Rocks Student Handbook or contact Susan Kumpf at 303.914.6356.

Family Education Rights and Privacy

Red Rocks Community College Notification of Rights Under FERPA
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. FERPA rights are afforded to the students at the time of admission. These rights include:

1) The right to inspect and review the student's education records within 45 days of the day Red Rocks Community College receives a request for access. A student should submit to the Student Records Office, a written request that identifies the record(s) the student wishes to inspect. The Coordinator will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the Coordinator, they shall advise the student of the correct official to whom the request should be addressed.

2) The right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights.
A student who wishes to ask Red Rocks Community College to amend a record should write the Coordinator who will notify the college official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed. If the College decides not to amend the record as requested, the College will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment using the Student Grievance Procedure SP 4-31. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

3) The right to provide written consent before Red Rocks Community College discloses personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent. One exception which permits disclosure without consent is disclosure to College officials with legitimate educational interests. A College official is a person employed by the College in an administrative, supervisory, academic or research or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the College has contracted as its agent to provide a service instead of using college employees or officials (such as an attorney, auditor, or collection agent); a person serving on the College Board; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. Red Rocks Community College has designated the National Student Clearinghouse as a College official. A College official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the College. Upon request, the College discloses education records, without a student's consent, to officials of another school, in which a student seeks or intends to enroll, or after enrollment.
The college may share educational records to parents in the following circumstances: for a student who is dependent under I.R.S. tax code; a student under 21 years old who has violated a law or the schools rules or policies governing alcohol or substance abuse; and when the information is needed to protect the health or safety of the student or other individuals in an emergency.

FERPA Annual Notice to Reflect Possible Federal and State Data Collection and Use
As of January 3, 2012, the U.S. Department of Education's FERPA regulations expand the circumstances under which your education records and personally identifiable information (PII) contained in such records —including your Social Security Number, grades, or other private information — may be accessed without your consent. First, the U.S. Comptroller General, the U.S. Attorney General, the U.S. Secretary of Education, or state and local education authorities ("Federal and State Authorities") may allow access to your records and PII without your consent to any third party designated by a Federal or State Authority to evaluate a federal- or state-supported education program. The evaluation may relate to any program that is "principally engaged in the provision of education," such as early childhood education and job training, as well as any program that is administered by an education agency or institution. Second, Federal and State Authorities may allow access to your education records and PII without your consent to researchers performing certain types of studies, in certain cases even when we object to or do not request such research. Federal and State Authorities must obtain certain use-restriction and data security promises from the entities that they authorize to receive your PII, but the Authorities need not maintain direct control over such entities. In addition, in connection with Statewide Longitudinal Data Systems, State Authorities may collect, compile, permanently retain, and share without your consent PII from your education records, and they may track your participation in education and other programs by linking such PII to other personal information about you that they obtain from other Federal or State data sources, including workforce development, unemployment insurance, child welfare, juvenile justice, military service, and migrant student records systems.

The Colorado Community College System considers the following to be directory information and Red Rocks Community College staff may disclose this information, without prior consent, to anyone inquiring in person, by phone, or in writing: Student name; Major field of study; Dates of student attendance; Degrees / certificates and awards student has earned; Most recent educational institution attended by the student; enrollment status (full time, part time, etc.), Participation in officially recognized activities and sports; and if participating in an officially recognized activity or sport, height, weight, and high school attended.

Addresses (including mail and e-mail) are considered PII and are not released as Directory Information except for the following:

  • Graduation lists released to news media, which may include the student’s city of residence.
  • Other listings to the news media and college personnel for special awards, honors, and events.
  • Notification to Phi Theta Kappa Honor Society and other academic honor societies for students who are eligible to be considered for membership

Additionally, name, address, phone number, date and place of birth, level of education, most recently attended college, field of study, and degree(s) received of students may be released to military recruiters upon request in accordance with the Solomon Amendment. All other information contained in student records is considered private and not open to the public without the student’s written consent. Students who do not want their directory/public information released to third parties or students who do not want to be listed in the College online e-Directory should complete a form to suppress directory information available online (see link above) or at the Student Records Office or Office of Enrollment Services by the first day of the semester. )

4) The right to file a complaint with the U.S. Department of Education concerning alleged failures by the College to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC


General Questions

Grades are posted to your transcripts after the term is completed.
If a grade is missing first contact the instructor. If that doesn’t help, then contact Instructional Services.

We do not mail end-of-term grades to your home. You can view your grades and your unofficial transcript using your student portal access through “the Rock”.

  1. Log into The Rock
  2. Click on Student tab
  3. Click on Unofficial Transcript in the My Student Information section



Graduation application
Diploma reorder

  • Phi Theta Kappa (PTK) designation is located on the top left of your transcript. This should begin showing from the semester of your initiation. A PTK sticker is also attached to your diploma at the time of graduation.
  • The Honors List recognizes those who have achieved an outstanding level of academic success at RRCC. The Honors List designation is recorded on your official academic transcript, and you receive recognition during the college’s annual graduation ceremony. The Commencement Program Honors List designation is based on the cumulative GPA achieved after the successful completion of all degree/certificate requirements. This award is based on your cumulative GPA for your graduating semester (summer/fall) and at the close of the preceding semester for spring graduates.  Qualifications for this list include:
    • Earned, for all credits, a cumulative GPA of 3.85 (or higher) in your graduating term.
    • All Honors List graduates participating in the ceremony are eligible for the medallion.
    • Taken at least 15 credits at RRCC for a degree and at least 50% of required coursework for a certificate at RRCC.
    • Completed requirements for any degree.
    • Completed the requirements for any certificate containing at least thirty credits or more.
    • Completed and submitted a graduation application by the specified due date.
    • If you do qualify, please notify Student Records. Medallions are available at Student Records or can be picked up at the Rehearsal and can be worn at the ceremony.

Personal Information Changes

If you want to change your name, address, phone number, major area of study or need to correct information such as your social security number or birth date, please complete the process below.  NOTE: Name and social security changes must be processed through Human Resources if you have ever worked as a RRCC employee this includes both student work study and hourly.  Address changes should be processed in Admissions and Human Resources.

  • Return the demographic change form to Student Records or Admissions.    
  • Please be sure to include the proper documentation to verify the need for change.  If you plan on making these changes in person, please bring a government issued photo ID or RRCC student ID card.  Without this, we cannot access your information.
    • Name Change – government issued photo ID (popular forms of ID are driver’s license or passport or legal paperwork for the name change).  NOTE: You must have a social security card with your new name if you are changing this in Human Resources.                   
    • Social Security Change – government issued photo ID or RRCC student ID and your social security card.
    • Date of Birth Correction – government issued photo ID showing your birth date or RRCC student ID and your Birth Certificate.

The above changes can be done by the following methods:

  • In person - come to Student Record
  • Email - from your student issued email account and request a change, be sure to include the documentation.  Also include your student ID number as well.
  • Fax - 303.989.6919
  • Mail : Student Records
    Box 8
    Red Rocks Community College
    13300 W 6th Ave
    Lakewood CO 80228-1255

Change of Address – You have two options:

  • In person – Go to the Admissions Office or the Arvada Campus.  You will need to bring your government issued photo ID or RRCC student ID for verification.
  • Email – You can email from your student issued email account and request a change to your address.  You will need to include your student ID number as well.

Change of Degree Program- Changing your degree program could affect your veterans or financial aid funding.  Please notify them of any changes. You have three options.

  • In person – Go to the Admission desk with your government issued photo ID or RRCC student ID and complete a demographic change form
  • Email – You can email Admission from your student issued email account and request a change to your degree program
  • Fax-Fax the Demographic Change Form plus an enlarge copy of your photo ID to Admissions. Fax: 303.989.6919

Transfer Credit Evaluation

If you are pursuing a degree or certificate and wish previous college credits to be considered for transfer, submit official transcript(s) to Student Records no later than the semester preceding graduation.

Official transcripts may be mailed directly from your previous college(s), emailed from your college or they may be hand carried in a sealed envelope.  If you open the envelope it will be considered unofficial.

Note: Consult Credit for Prior Learning for information on alternate forms of learning  that might be eligible as college credit.

Official Transcripts can be mailed to:
Melodie Moll
Student Records, Box 8
Red Rocks Community College
13300 W 6th Ave
Lakewood CO 80228-1255
There is A LOT to know about this process.  Please see the information below to get an idea of what to expect.  For full details on our evaluation policy and what RRCC can and cannot accept, please see our Transfer Credit Policy information sheet.

Our process for evaluating transcripts

  1. Transcripts for first time students to RRCC will have their transcript evaluated after the census date of their first semester.
  2. Credits will be transferred based on the Degree/Certificate you are pursuing.

    If you change your degree program, be sure to let us know.  We will then conduct another evaluation. Note: We cannot remove credits that have already been posted .  We will only bring in credits that are applicable to the degree/certificate  program you are pursuing.
  3. Once the transfer evaluation is complete, you can review the results by accessing your unofficial transcript online.
    • Log into The Rock
    • Click on Student tab
    • Click on Unofficial Transcript in the My Student Information section

Prerequisites process

There are a few ways to fulfill pre-requisite requirements at RRCC. 

  • You can take the Accuplacer placement test.
  • Send ACT/SAT scores to the assessment center
  • Prove you have taken the required pre-requisite at another accredited institution by providing us with your official transcript. 

You may begin with an unofficial transcript to be used to override a pre-requisite which would allow you to register for classes.

We will then need an official transcript. If you do not send an official transcript a registration and transcript hold will be placed on your student account.

Official transcripts may be mailed directly from your previous college(s), emailed from your college or they may be hand carried in a sealed envelope.  If you open the envelope it will be considered unofficial.

Your UNOFFICIAL transcript should be:

  • Mailed to :
    Melodie Moll
    Student Records, Box 8
    Red Rocks Community College
    13300 W 6th Ave
    Lakewood CO 80228-1255
  • Emailed to :
  • Fax to : 303.989.6919
  • Hand carried to :  Student Records

Transcripts from RRCC

General Information

These directions are for ordering Red Rocks transcripts only.

See "Transfer Credit Evaluation" for directions on how to order transcripts from another college.

There are two kinds of transcripts:

  1. Official - This transcript is printed on official paper with the Registrar’s signature.  The transcript is placed in a sealed envelope and is considered official as long as the envelope is not opened.  This is sometimes called “sealed”. Some colleges will accept a hand carried “sealed” (unopened) copy. Other colleges will only accept transcripts sent directly from the previous college.  The e-transcript is also considered official by many colleges.  Check with your receiving college to make sure they will accept the e-transcript.  Both this copy and the “unofficial" copy printed on official transcript paper will have a charge.
  2. Unofficial - This transcript can be printed one of two ways.
    • Printed on official paper with the Registrar’s signature.  If the transcript is left in an open envelope it is considered “unofficial”. Many employers and scholarships will accept this copy. This copy will have a charge.

    • Printed on white paper, your unofficial transcript is accessed through your RRCC student-account on the web.  This copy has a slightly different format and information. You can print this on any printer. There is no charge for this copy.

Additional Information:

  • ALWAYS check with the receiving college to see which copy they will accept (electronic, official, unofficial).
  • Please allow one week for processing. 
  • Electronic transcript requests through Parchment are normally processed the same day.
  • Electronic transcript requests can only be ordered through Parchment, not through RRCC.
  • You may still order your transcript if you have forgotten your student ID number. Make sure you have listed the name you used while at RRCC, your birth year, a phone number, and other required information.
  • Make sure your contact information is clearly spoken or written.
  • Students who come to campus to order a transcript will need to present a valid picture ID.
  • All transcripts are either printed through Parchment or at Red Rocks Lakewood Campus
  • Transcript requests are filled during regular business hours.  Requests made during holidays and weekends will be fulfilled during the next business day.

How to order a transcript:
There are several ways you can order an official transcript from RRCC.  Students are encouraged to order their transcripts through Parchment.

Current students can order a transcript through their student account on the RRCC portal.
When you click on “Request Official Transcript” you will be taken to the Parchment order screen. Your information from your RRCC account will upload into Parchment to create a permanent account.

Previous students can click on the green Parchment icon below to create a Parchment account and order a transcript.

Paper Transcript Request FormPDF Format - Please be sure to sign and date the form before returning it. Electronic signatures are not accepted.  The form can be scanned and emailed, faxed, mailed, or hand delivered. Below is the contact information for returning transcript request forms.

Walk-in students: We print transcripts at the Lakewood campus.


Submitting Transcript Form

Transcript Questions

Phone: 303-914-6222

Phone: 303.914.6352

Fax: 303-914-6335

Fax: 303-989-6919

Cashiers Office Box 2

Student Records, Box 8

Red Rocks Community College
13300 W 6th Ave
Lakewood CO 80228-1255

Red Rocks Community College
13300 W 6th Ave
Lakewood CO 80228-1255

9-6 p.m. M-Th and 9-5p.m. Fri.

8-6 p.m. M-Th and 9-5 p.m. Fri.

For questions, or to report a problem with your order, please contact Parchment's Customer Service using the contact form provided at


Parchment Ordering

All Transcripts sent through Parchment are Official.

Step-by-Step Directions for Ordering Transcripts through Parchment PDF Format

Order your Transcript through Parchment

Register or Log In on the Parchment website

The transcript cost is based on the method of delivery and destination. During the ordering process you will be able to see the exact charge prior to entering your credit card information. The fees are as follows:


$   3.00 - Electronic delivery (fastest).


$   3.00 - Paper delivery to a United States address. Transcript will be printed on security
paper and sent through USPS.


$ 28.00 - Additional Fee for Overnight/Fed Ex paper delivery in U.S.


$   6.00 - Additional Fee for Paper delivery outside of the United States (Including Canada).
Transcript will be printed on security paper and sent through USPS.


$ 43.00 - Additional Fee for Overnight/Fed Ex paper delivery outside of the United States
(including Canada)


$   3.00 - Pick up transcript in person at the school.


$   3.00 - School Attachment required and needing to pick up in person at the school


$   3.00 - School Attachment required and requesting to be mailed USPS Standard.


$   6.00 - School Attachment required and requesting to be mailed USPS International.


$ 28.00 - School Attachment required and requesting to be mailed Fed Ex Overnight.


$ 43.00 - School Attachment required and requesting to be mailed Fed Ex Express

$   3.00 –Paper transcripts requested by a Third Party (learning institutions, businesses, law firms, etc.) must be accompanied by a current Release of Information form completed by the student.

  •   Transcripts must be paid by credit card at the time of the order.
  •   Parchment accepts Visa, MasterCard and Discover.
  •   Your card will be charged when the transcript order has been sent..


THE ROCK is your new student portal. Use it to access your registration tools, schedule, financial aid information and lots more.