Payment Policy

During the 2020-21 academic year, some or all of the instructional formats may change due to an emergency situation affecting college operations, public safety, or public health, including the COVID-19 pandemic. Tuition and fees are charged at the beginning of the semester and will remain in place regardless of any changes in instructional format. Tuition and fees will not be refunded in the event the curriculum delivery format changes for any part of the 2020-21 academic year.

*Your account is considered outstanding if your balance has not been paid in full by the due date or you do not have an alternative payment arrangement in place.

 

Below is important information on the RRCC Payment Policy. Most general questions can be answered by choosing a topic below. If you cannot find the answer you are looking for from the information provided, please feel free to contact the Cashier's Office at 303-914-6222. 

Tuition and Fee PaymentFinancial HoldsDrop for Non-Attendance
Late FeesPast Due AccountsCollections

Tuition and Fee Payment

Do not wait for a paper bill in the mail.  Bills and account notifications are sent to the RRCC student issued email account throughout each term.   Student's can make payments online and account information is available online through the student portal 24/7.  Each term the official due date is listed in the academic calendar and it is the student's responsbility to understand when payment is due and the ramifications for not paying on time. 

Payment in full or approved alternative payment arrangements such as the payment plan, financial aid or third party sponsor (VA, Company or High School) need to be in place by the official due date. 

Due dates are based on when registration occurs and are NOT based on when the class starts.

  • If registration occurs before the full term drop date listed in the academic calendar, payment is due by the full term drop date.
  • If registration occurs after the first official due date, payment is due in full by the first of the following month.

All accounts not paid in full by the due date are subject to late fees.  All accounts not paid in full by the last day of the term are subject to collection action.

 

RRCC PAYMENT POLICY

Student Payment Agreement


Financial Holds

Accounts that are not paid in full will have a financial hold added. A financial hold will prevent you from registering for other classes and keep you from withdrawing or dropping from classes online. If you have a hold you will only be able to drop or withdraw from classes for the current term by sending an email to: admissions@rrcc.edu or going to the admissions counter to complete a form PRIOR to the published deadline. No drops are processed by phone.

A hold will also prevent you from receiving an official transcript or receiving your diploma. If you do not drop your course(s) by the scheduled drop date and then choose to withdraw, you will still be responsible for paying the course charges in full. A hold will affect you at RRCC as well as ALL colleges within the Colorado Community College System (CCCS).

How to avoid a hold:

  • Sign up for the NBS Payment Plan. All accounts in good standing will automatically have the hold removed.
  • Turn in your third party voucher early.
  • Pay your account in full before the deadline.

Drop for Non-Attendance

Do not assume you have been dropped from a class for non-attendance or for missing a payment deadline.

You are responsible for dropping a class before the drop date or you will be responsible for full payment. If you do not attend the first day of class, or any class sessions between the start of the course and the drop (census) date of the course, you will be identified as a "no-show" student by the faculty member and dropped from the course. Being dropped as a no-show student can have significant negative consequences for students using financial aid and/or veterans benefits. Students who are dropped for non-attendance will not be permitted back into the course.

You may drop a class online or by emailing: admissions@rrcc.edu from your college-issued student email account or by coming in person to the Admissions office.

If you drop before the course census date you will not be responsible for the charges associated with that class.  After the census date it is a withdrawal which means you will be 100% responsible for all tuition and fee charges associated with that class.  It is your responsibility to know when your course census date is.

Drops may NOT be made over the phone.


Late Fees

If your balance is not paid in full or if payment arrangements have not been set up by the scheduled due date listed in the calendar, your account will be assessed an initial $40.00 late fee and $10.00 reoccurring monthly late fees until it is paid in full or sent to collections.


Past Due Accounts

If your account is past due, you may not register for classes at RRCC or ANY of the colleges in the Colorado Community College System.

At the end of the term, outstanding accounts will be turned over to a collections agency in accordance with Colorado law, and collections costs of up to 40% will be added to your account balance. Past due accounts not paid by the due date may be subject to interest charges at 8% per year in accordance with Colorado law. Your delinquency will be reported to national credit bureaus. You will not be issued an official transcript or receive a diploma.


Collections

All payment due dates are listed in the Academic Calendar each term.  If you do not pay your outstanding balance by the final due date your account will be turned over to a collection agency in accordance with Colorado law, and collection costs of 30% will be added to your account balance. Since this is a debt to the state, your Colorado State tax refund may be seized. The debt will also be reported to national credit bureaus.

Once your account has been referred to collections you need to contact the collections agency your account has been sent to in order to make payment arrangements or to pay in full. The hold on your account will only be released after the account is paid in full and may take up to 3 business days. 

Collection Agency Contact Information:

  • Virtuoso Sourcing Group (VSG) – (888) 982-6703
  • National Credit Management (NCM) – (800) 526-3213

If you would like to dispute the charges on your student account you may file a collections appeal.  Please note that this appeal process is not intended for balances resulting from returned financial aid, bookstore charges or collection fees.  Be sure to complete the form in full by agreeing to all questions.  You are required to include a statement and supporting documentation which you can upload in your online submission.  If you need to gather addiitional support this will be required within one week of filing the appeal and you can submit this information thru email at RRCC.CashiersOffice@rrcc.edu or in person at the Cashiers office at the Lakewood campus. Incomplete submissions will be automatically denied.  The appeals process can take up to 90 days so if you need transcripts or would like to register you will need to pay your collection balance in full to get a hold removed.   Please note this is not a financial aid appeal or a grade appeal.  All decisions will be sent to the email address you provide in your appeal.   The decision of the Appeals Committee is final.